Privacy Policy

This Privacy Policy describes how we may collect and use personal data and the rights granted to our visitors, customers, and merchants regarding their respective data.

By accessing or using this website or any of our apps or services, you signify your approval of the terms set out in this Privacy Policy and other terms and policies posted on our website. If you do not agree to this Privacy Policy, you must leave this website and discontinue all use of any of our Services.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use our apps, this website, or any of our services after these changes are posted, you agree to the revised policy.

Information Collected from Merchants

When you install the App, we are automatically able to access certain types of information from your Shopify account. We collect this information to provide you with our Services; for example, to confirm your identity, contact you, provide customer support when you contact us, and offer advertising and marketing services.

Information Collected from Merchants Customers

We collect information to provide you with our Services and support, to help you better serve your customers, and to improve our Services.

Information Collected When You Visit Our Website

When you visit our website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We collect this information using the following technologies:

Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.

Log files: Track actions occurring on the site and collect data such as your IP address, browser type, Internet service provider, and date/time stamps.

How We Use Your Information

We use the collected information for purposes including:

  • Providing and maintaining our application
  • Processing your transactions
  • Responding to your inquiries and support requests
  • Improving our application and user experience
  • Sending you updates

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

Your Rights

We understand that you have rights over your personal information and take reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are a merchant and wish to exercise these rights, please contact us through our support email. We may require verification of your identity before providing access to such information.